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Do you offer programs for me once I’m better?

Yes, once you have completed your therapy sessions, your therapist will review your continuing home program. We can make arrangements to meet you at your gym to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery. In the event your insurance benefits are exhausted, we offer continued care at our self-pay rates. Balance also offers personal training by our certified personal trainer or your PT, return to sport training and senior exercise classes.

What types of education/training do your therapists have?

Physical therapists have years of university-level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences. Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Depending on the time frame of graduation, the physical therapy program is either a bachelors, masters or doctorate level degree. Rest assured, your therapist is well trained to evaluate and treat your condition.

How many sessions will I have?

Each patient’s diagnosis is different, so together with your referring physician, your therapist will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.

How long will my therapy sessions last?

Typically, the first session lasts 40-60 minutes. Each session after that may be 40-60 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

What do I wear?

Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas. For treatments, loose fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

What type of payment do you accept?

We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service. Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

What if I don’t have insurance?

For patients who do not have insurance, we offer a discounted fee, due at the time of service.

Does insurance cover my treatment?

Yes, in most cases it does. Our office will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy. For more information, visit our insurance plan page and please do not hesitate to contact our office. We do offer different payment options for your convenience.

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Will it hurt?

Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

What should I bring to my first appointment?

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

To bring on your first visit:

• A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
• Insurance information (we will make a copy of your card).
• Print out the patient forms, fill them out, and bring them with you.